Terms & Conditions - Personal Training

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1.   INTRODUCTION

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By booking a Small Group Personal Training session or one to one Personal Training session, either through online booking or by card payment at icpc Health, you are agreeing to the terms and conditions as set out below.

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We want you to enjoy and benefit from all our classes and one to one sessions.  The terms and conditions below are set out to help you do this and to safe guard our classes.

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A.    By booking a Small Group Personal Training session or one to one Personal training session you will receive from us:

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1. Expert, experienced coaching from a fully qualified Personal Trainer

2. Limited session sizes (maximum 4 per class)

3. Use of equipment at our Gym in Kintore

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B.    When purchasing a membership plan you will receive from us:

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1. Bronze Membership - 4 Small Group personal Training sessions over 4 weeks

2. Silver Membership - 8 Small Group personal Training sessions over 4 weeks

3. Gold Membership - 12 Small Group personal Training sessions over 4 weeks

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2.   FULL TERMS AND CONDITIONS

 

1. ​Bookings made through our website are final.  No refunds or exchanges can be given, so please be sure of your purchase.

2. Your session is not confirmed until we have received payment from you.

3. All Small Group Personal Training Membership plans once purchased are non-refundable, non-changeable and not transferrable to another person.

4. Payments will be taken on a recurring 4 weekly cycle until cancelled.

5. Unused Small Group Personal Training sessions are non-refundable and not transferrable. Sessions will reset at the beginning of each payment period.

6. Once purchased, one to one Personal Training sessions, whether one-off or a block are non-refundable, non-changeable and not transferrable to another person.

7. If you are unable to attend a session, you can reschedule online up to 12 hours before class starting time.

8. If we have to cancel the session due to circumstances beyond our control, a full refund or session credit will be given.

9. These terms are applicable to everyone in all circumstances.  Thank you for your understanding.

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3.   LIABILITY RELEASE

   

1. I understand that my Coach is a qualified and insured Personal Trainer.

2. I understand that icpc Health are in no way responsible for the safekeeping of my personal belongings while I attend sessions.

3. I will inform the Coach of anything painful or unusual I experience in the session or between sessions.

4. I will stop doing the exercises if I need to or if requested to by the Coach.  I will follow the alternatives my Coach gives me.

5. I understand my Coach may offer me professional advice relating to my ability to exercise and they may consider it unsafe to continue to teach me if I do not wish to follow their advice.

6. I understand that my Coach may offer me hands on correction of exercise, and that it is my responsibility to let my Coach know if I am in any way uncomfortable with this.

7. I will keep my Coach updated on any changes in my health and medical condition.

8. I understand that all exercise carries a risk and I voluntarily participate in Personal training Sessions with full knowledge that there is a risk to injury, property loss or death. 

9. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind against icpc Health or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

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4.   WEBSITE

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Information published on our website is provided for the use of its visitors.  You are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. 

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No guarantee is given of the accuracy or completeness of information on these pages.  Please be aware that icpc Health may alter the information on their website from time to time.

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icpc Health shall have no liability arising from the use by any party of the information on the website.  Icpc health do not warrant the information on the website in any way and in particular no warranty is given that the website or its content or hypertext links are virus free or uncontaminated.  

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You are advised to make your own virus checks and to implement your own precautions in this respect.  Icpc health exclude all liability for contamination or damage caused by any virus or electronic transmission.

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5.   PRIVACY AND SECURITY

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Your personally identifiable information is kept secure.  Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

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All emails and newsletters from our sites allow you to opt out of further mailings.

Icpc health will never sell trade, rent, exchange or otherwise share your personal information with any other person, company, or organisation.

 

Icpc Health

September 2025